At Colson Group USA, we saw an opportunity. Our customers and sales professionals needed a tool that would allow them to configure part numbers, download CAD models and data sheets, and share the content with their teams – all in a timely fashion.
So, we got to work. As the global leader in caster and wheels, developing the world’s first Caster 3D App just made sense. The app offers interactive 3D product catalogs for each of Colson Group USA’s brands. Users of the app can swiftly configure a part number and share or email CAD models and data sheets for a wide range of their needs. And, the augmented reality option allows for visualization of a model on physical products.
Customers and sales professionals alike are thrilled to have an almost instantaneous turnaround on their CAD models and datasheets because of the app.
“I used to hate when a customer would ask me for a drawing because it took so long,” said a sales professional of one of our distributors. “I wasn’t servicing my customers because my hands were tied; it took me two to three days to get a drawing. When I started using the app, I had my customer on the phone talking through their application, and I emailed the drawing to them while they were on the phone. They were amazed.”
Now, the sales professional looks forward to his customers requesting drawings or datasheets because he knows he can impress them with a deliverable in their inbox immediately.
Pictured above is the Caster CAD 3D Android version, with the MedCaster PreVail series. PreVail is a low-profile central locking twin-wheel caster.